Condiciones de confidencialidad

At PIZARRAS LA LUZ, we do not track telephone calls or use any methods to identify users. Furthermore, we do not generate or maintain any internal connection logs containing Internet Protocol (IP) addresses, meaning that PIZARRAS LA LUZ will not have access to any information about you. Reports submitted via the reporting channel generated from your device will be received via a secure internet port, and we do not track or display user names on screen. Consequently, we will not use the information for any purpose other than forwarding it to the Compliance Committee for appropriate handling.

PIZARRAS LA LUZ informs you that your data is treated confidentially and is used exclusively for internal purposes and for the stated purposes. Therefore, we do not transfer or disclose your data to any third party, except in cases provided for by law, or where the user expressly authorises us to do so.